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Ticket Management
System

Gathering all your customer communication in one place

COMPREHENSIVE STMS

The ticket management system at ProGlobal combines all the tools that are necessary to assure seamless and efficient analysis of customer inquiries. The more you automate your service reps, the more it can focus on what is primary, thus creating customer relationships that are beyond exceptional.

Benefits of
Ticket Management System

Our support ticketing system enables you to get your processes automated so that they are best managed via system driven resources, so you and your service team focuses on engaging customers and helping them to get the most out of your product or brand.

ERP System
ERP System

Our Major Features

  • Ticket Automation & Workflows
  • Customized Ticket Page
  • Custom Properties, Statuses & Fields
  • Ticket Collision Prevention
  • Connected Tickets
  • Mobile Agent Tools
  • Global Search